1. Check the driver version of USB Serial Converter and USB Serial Port: My Computer – Manage – Device Manager – USB Serial Converter – Properties – Driver – Driver version V2.10.0.0 ; then move mouse to USB Serial Port - Properties – Driver – Driver version V2.10.0.0 2. Update Driver V2.10.0.0 to V2.8.14.0 Right click USB Serial Converter; choose Update driver, a window pops up prompting Hardware Update Wizard, step – by-step complete the hardware Update Wizard. (Note: please choose folder "CDM20814" to put into the driver.) Then right click “USB Serial Converter ", choose Properties, check driver version whether it is 2.8.14.0. Right click “USB Serial Port", choose Update driver, a window pops up prompting Hardware Update Wizard, step – by-step complete the hardware Update Wizard. (Note: please choose folder "CDM20814" to put into the driver.) Right click “USB Serial Port", choose “uninstall" 3.Connect FVDI main unit to the Computer and a window pops up “Found New Hardware”, then step-by-step finish installing the software for USB Serial Port. Check “USB Serial Port" driver version, whether it is V2.8.14.0 Done To watch video tutorial, please click
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